Legal

Terms & Conditions

Last updated: 1 July 2024

About these terms

These terms govern your use of ultimatehomesolutions.co.uk and any services provided by Ultimate Home Solutions Limited (company number SC442380). By using this website, you accept these terms in full. If you do not agree with any part of these terms, please do not use the website.

Services

We provide home improvement design, supply and installation services across Scotland. Our services include fitted kitchens, bathrooms, windows, doors, conservatory roofs, new roofs, wall coatings, solar panels, heating systems and security systems.

All work is subject to a separate written quotation and contract. The specific terms of your project (including scope, pricing, timescales and guarantees) will be set out in that contract.

Quotations and contracts

All quotations are valid for 30 days from the date of issue unless stated otherwise. A binding contract is formed when you sign our order form and pay any required deposit.

All prices include VAT at the prevailing rate. We reserve the right to adjust pricing if the scope of work changes after the quotation has been issued, but any changes will be agreed with you in writing before work proceeds.

Payment

Payment terms are set out in your individual contract. We accept the following payment methods:

Bank transfer
Debit card
Credit card

Finance options are available subject to status. Please see the Finance section below for further details.

Finance

Ultimate Home Solutions Limited is authorised and regulated by the Financial Conduct Authority as a credit broker, not a lender. Our Financial Conduct Authority reference number is 735151 (placeholder). Credit is provided by a panel of lenders and is subject to status and affordability.

Representative examples and full terms will be provided at the point of application. A soft credit check (which does not affect your credit score) is carried out first to confirm eligibility before a full application.

Cancellation

You have a 14-day cooling-off period from the date of signing your contract, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

To cancel within this period, contact us in writing at info@ultimategroup.co.uk or by post to our registered address: Ultimate Home Solutions Limited, Unit 9, 140 Woodhead Road, Nitshill, Glasgow, G53 7NN, Scotland.

If you have requested that work begins within the cooling-off period, you may be liable for any costs reasonably incurred up to the point of cancellation.

Our Guarantee

All workmanship is guaranteed. The terms are set out in your individual contract and will be explained before you commit.

Our guarantees are not insurance-backed. Your statutory consumer rights are unaffected by any guarantee we provide.

Liability

We do not accept liability for any loss or damage arising from the use of this website. The content on this site is provided for general information purposes only and should not be relied upon as advice.

Nothing in these terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited under applicable law

Intellectual property

All content on this website (including text, images, logos, design and layout) is owned by Ultimate Home Solutions Limited or its licensors. All rights are reserved.

You may not reproduce, distribute, modify or commercially exploit any content from this website without our prior written permission.

Governing law

These terms are governed by and construed in accordance with the laws of Scotland. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.

Changes to these terms

We may update these terms at any time without prior notice. The most current version will always be available on this page, with the "last updated" date shown above. Continued use of the website after any changes constitutes your acceptance of the revised terms.