Most repairs done in one visit

Your windows probably do not need replacing.

A misted pane does not mean a new window. Neither does a stiff handle. We fix what can be fixed, and tell you plainly when replacing is the better spend.

  • Misted and failed double glazing units replaced
  • Handles, hinges, locks and friction stays
  • Draughty or perished seals resealed
  • Timber sash repairs in period properties
Two windows side by side on the same house, the left pane clouded with trapped condensation and the right pane perfectly clear after the sealed unit was replaced
What We Fix

Nine times in ten, the frame is fine.

The frame usually outlives the parts bolted to it. Sealed units, handles, hinges and gaskets are all replaceable items, and swapping one costs a fraction of a new window.

Glazing bead removed from a uPVC window frame exposing the edge of the sealed glass unit
The glass, not the windowA failed unit is lifted out from inside and a new one dropped into the same frame. The window you already have stays where it is.

Misted And Failed Units

The seal between the panes has gone and moisture is trapped inside. We replace the sealed unit, not the window.

Same frame retained

Handles, Locks And Espagnolettes

Stiff, snapped or spinning handles, and the locking bar behind them. Usually a same-visit fix.

Fixed in one visit

Hinges And Friction Stays

Windows that drop, catch or will not stay open. Friction stays wear and are a straight swap.

Straight swap

Perished Seals And Draughts

Gaskets shrink and crack with age. New seals stop the draught without touching the glass.

Draught stopped

Timber Sash Repairs

Rot in the bottom rail of a sash window is usually a splice repair, not a new window. Important in conservation areas.

Splice repaired

Condensation Diagnosis

Water on the inside of the pane is a ventilation problem. Between the panes is a failed unit. They need different answers.

Diagnosed free
Book a Free Window Assessment Free assessment across Glasgow, Edinburgh, Lanarkshire, Ayrshire and the rest of Scotland.
The Honest Answer

Repair or replace? Here is how we decide.

Find your symptom in the left-hand column. That is the answer we will give you on the doorstep, before you spend anything.

What You Are SeeingRepairReplace
One or two panes have mistedThe seal between the glass has failed. That is a component failure, not a window failure.
Repair
The handle is stiff, spinning or snappedHandles and the locking bar behind them are standard replaceable parts.
Repair
A window drops, catches or will not stay openFriction stays and hinges wear out. They are a straight swap in the same frame.
Repair
You can feel a draught round the opening sashGaskets shrink and perish with age. New seals stop it without touching the glass.
Repair
A timber sash has rot in one sectionSplice repairs cut out the damaged timber and keep the original window in place.
Repair
Most of the units in the house have mistedOnce several have gone, one replacement job costs less than repairing them one at a time.
Replace
The frame is cracked, bowed or out of squareA distorted frame will never seal properly again, whatever you fit into it.
Replace
They are still single glazedA repair keeps the room cold. New units are the only thing that changes how it feels.
Replace
Parts for the system are no longer madeSome older profiles have no hardware available at any price.
Replace

We quote for the repair first. If replacement is genuinely the better spend, we will say so and show you the figures for both.

Common Questions

Window repair questions we get asked

Can misted double glazing be fixed without replacing the whole window?

Yes, in almost every case. The misting is a failed seal in the glass unit itself, so we lift out the old sealed unit and fit a new one into the frame you already have. The frame, sash and hardware all stay.

How much does it cost to replace a misted unit?

It depends on the size and the glass specification, but it is a fraction of a new window. We measure and give you a clear quote before any work starts.

My window is draughty but the glass is fine. What is wrong?

Usually the rubber gasket has perished and shrunk, or the hinges have dropped so the sash no longer pulls tight to the frame. Both are inexpensive fixes.

There is condensation on the inside of my window. Is that a failed unit?

No. Water on the room side of the glass is a ventilation and humidity issue, not a glazing fault. Condensation trapped between the panes is the failed unit. We will tell you which you have.

Do you repair timber sash windows in tenements?

Yes. Rot in the bottom rail is usually repaired by splicing in new timber rather than replacing the sash, which matters in a conservation area where replacement may not be permitted.

Do you charge for the assessment?

No. The assessment and the quote are free, with no obligation.

Now Open

Visit our Kilmarnock showroom.

Explore kitchens, bathrooms and bedrooms in person. See the finishes, try the displays and get help from our designers.

No appointment needed Monday to Saturday, and Sundays by appointment. No pressure.

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inside
The front entrance of the Ultimate Home Solutions showroom at Glencairn Industrial Estate, Kilmarnock
Our Kilmarnock showroom
Find usBlock 5, Unit 1, Glencairn Industrial Estate, Kilmarnock, KA1 4AZ
Free parking right outside
Open Monday to Saturday10am to 5pm, Sunday by appointment
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Glasgow Showroom Dobbies Garden Centre, 75 Kings Inch Dr, Renfrew, G51 4FB
Kilmarnock Showroom Block 5, Unit 1 Glencairn Industrial Estate, Kilmarnock, KA1 4AZ
Telephone 0800 029 3875
Office Hours Mon to Sun · 10am to 5pm
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